Investigation Support Specialist

Must reside in the Eastern Standard Time zone. 

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm EST.

Job Title: Investigation Support Specialist

Job Location: Full Remote

Job Type: Full-Time

Compensation: $17 - $19 per hour

Salary is competitive and commensurate with experience.  

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

FRASCO INC. is looking for a Surveillance Prep Investigator to support our surveillance team. Learn how to become an Internet Sleuth!

The primary role of the Investigation Support Specialist is to conduct pre-surveillance research using online resources and databases and edit investigative reports to company standards. Although based out of a Frasco’s regional office, this role supports investigative operations throughout the United States. This role reports to a director of operations.

This position is full time covering weekend hours!!!

• Conduct database research via the internet and industry databases
• Review and analyze case notes and case instructions to determine what developed information is pertinent to the requested field investigation
• Complete well-written, detailed reports on findings within designated turnaround timeframe
• Work closely with team members, regional managers and service line directors to identify databases that produce accurate and relevant information based on the location of the subject being investigated
• Edit investigative reports for formatting, spelling and grammatical issues to ensure they are client ready when finalized
• Alert regional managers to any issues related investigative quality or compliance with investigative policies and procedures that may be identified during the report editing process.
• Update and annotate corporate case management system with investigative notes and upload/save completed/edited reports

This is an Hourly, Non-Exempt, Full-Time position; Saturday and Sunday required as well as 8am-5pm EST

• Associates or Bachelors degree preferred, minimum of High School Diploma
• Intuitive ability to search for and develop relevant information
• Knowledge of Social Media platforms
• Excellent analytical and problem-solving skills with a desire to read, analyze, and distill information,
• Edit investigative reports to ensure they are written in a clear and concise manner utilizing proper grammar and spelling
• Self-motivated, self-directed and ability to work independently and in a team environment
• Ability to switch between tasks based on volume, due dates and organizational priorities
• Ability to maintain confidentiality of information
• Strong organization and time management skills with ability to prioritize and multitask
• PC literate, including MS Office products

This position is full time covering weekend hours!!!

Join a leader in the investigations industry that is financially stable, experiencing growth, and whose history spans over 60 years! All replies will remain confidential. EOE 

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